Our Commitment to Privacy
Your privacy is very important to us. In addition to providing you with the best possible user experience, we are also committed to securing the privacy of your personal information. Please be aware that when you click on links that take you to third-party websites, you will be subject to their respective privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for practices employed by websites linked to or from this website nor the information or content contained therein. These links are provided for informational purposes only.
Use of Information
We use the Personal Information and the Non-Personal Information we collect on the Site (A) to provide you with the services that you ask to receive through the Site, including saving searches and sending you updates about those searches; (B) to receive periodic industry updates; (C) to answer your questions or complaints; (D) to refer you to Brokerages and sales associates about finding or listing a property or to locate a sale associate; (E) to refer a listing to a friend; and (F) for analytical purposes to help us improve the Site and for our business generally. We may also use the Personal Information to inform you about other services and products that may be available through us, our family of companies, our Brokerages and/or companies with which we have a marketing relationship, and to provide you a customer survey to assess your satisfaction with our services and products.
Collection and Use of Your Personal Information
We collect your Personal Information on the Site in order to enhance the services we offer you. We collect Personal Information from you only when you voluntarily submit it in order to obtain certain services or information, including (A) registrations for special communications, such as saving a search for you and sending you new listings that fit the profile of your saved search; (B) requests to find a property, to list your property, and to find a sales associate; (C) requests to contact us; (D) requests to receive periodic industry updates; (E) requests to e-mail a listing to a friend; and (F) applications for employment.
Requests to Find or List a Property and to Find a Sales Associate
If you submit a request through this Site to find or list a property or to find a sales associate, you will be asked to provide Personal Information and we refer this information to Brokerages or sales associates to respond to your request. For example, if you ask that we list your property or if you ask to see more listings in a given area, you will be directed to a Brokerage in that area.
If you contact us, we collect Personal Information, which is retained or referred to Century 21 Affiliated and/or sales associate depending on the nature of your inquiry. If your inquiry or complaint requires a response from us, it is referred to the appropriate department for research and a response.
Collection of Non-Personal Information
Even if you do not send us any Personal Information, we collect information about how you use our site ("Non-Personal Information"). This information cannot be used to identify you personally and is explained in more detail below under "Non-Personal Information".
Like many sites, we obtain Non-Personal Information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about where a user comes from before arriving at our Site, what pages a user visits, the order of those pages, and the amount of time spent on each. A vendor performs this service for us by sending a cookie to gather this information, compile it, and report to us. We use Non-Personal Information to customize the advertising and content you see, improve our services, conduct research, and provide anonymous aggregated reporting for internal audits and third-parties.
Sharing Your Information
We reserve the right to share your Personal Information with our affiliated companies and marketing partners, as permitted by law, in order to fulfill our commitment of providing you with full service real estate brokerage services.
Due to the unfortunate but pervasive threats of fraud, communications via E-mail, text messages and social media messaging may never be completely secure or confidential. Century 21 Affiliated has adopted policies and procedures to guard against fraud, but there is no system that can fully prevent fraud or cyber security threats. Century 21 Affiliated--nor its agents--will ever send you any electronic communication with instructions to transfer funds or to provide nonpublic personal information, such as credit card or debit numbers or bank account and/or routing numbers.
YOU SHOULD NEVER TRANSMIT NONPUBLIC PERSONAL INFORMATION, SUCH AS CREDIT OR DEBIT CARD NUMBERS OR BANK ACCOUNT OR ROUTING NUMBERS, BY E-MAIL OR OTHER UNSECURED ELECTRONIC COMMUNICATION. E-MAILS ATTEMPTING TO INDUCE FRAUDULENT WIRE TRANSFERS ARE COMMON AND MAY APPEAR TO COME FROM A TRUSTED SOURCE.
If you receive any electronic communication directing you to transfer funds or provide nonpublic personal information, DO NOT RESPOND. Contact Century 21 Affiliated, Inc. immediately at 1-800-238-4646, and please forward any suspected e-mail fraud to firstname.lastname@example.org.
Effective Date: July 13th, 2020