COVID-19 Policy

My Listings

Over the past few weeks, we’ve seen a lot of change as businesses have to adjust quickly to COVID-19 and its impact across the globe. We at CENTURY 21 Affiliated take the health and safety of our staff, agents, and clients as our top priority as we continue to provide excellent real estate services.

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Our Company has established a protocol to follow to help minimize the risk of exposure to the virus and the risk of spreading the virus. We've created specific protocols for working with buyers and sellers in Wisconsin, Michigan, Minnesota, Illinois, Indiana, and Florida where real estate services have been deemed essential.

Meeting Clients in the Office

Before meeting with clients, tables will be cleaned using an anti-bacterial/anti-viral wipe. Clients will be asked to use the hand sanitizer upon entering the office. Clients will be advised that the office, including the conference rooms, are being sanitized on an on-going, periodic basis throughout the day. Tissues and hand sanitizer will be on the table and readily available to the client. Realtors will point out the location of the wastebasket where tissues and other refuse can be deposited. At the conclusion of your meeting Realtors will clean all items from the table and dispose of all trash, collect all coffee cups and similar items and deposit them in the kitchen dishwasher and clean the table with a sanitizing wipe. Clients and Realtors are asked to use hand sanitizer upon exiting the office.

Showing Homes

When making an appointment, CENTURY 21 Affiliated Agents will advise the Listing Agent from other companies that our Company follows a CV protocol to limit the risk of spreading the virus. These steps include: Before entering the home, have all parties use hand sanitizer. Offer a new pair of disposable gloves to your clients. Have a small plastic bag available in your pocket or purse for disposal of the gloves upon exiting the home. Recommend that your client touch as few items as possible while inside the house, understanding, of course, the need to open doors, cabinets, etc. Use hand sanitizer upon exiting the home. Consider showing the home virtually.

At the Listing Appointment
Clients will be given a Questionnaire Sheet to ask the following questions and make a note of their responses: have you traveled internationally in the last 14 days; have you been ill recently with a cough or sneeze; have you been around anyone exhibiting those symptoms; do you have any reason to believe you've been exposed to Covid-19? Clients will be advised that our Company has established an “Open House” and “Brokers Open” protocol that Agents will follow should the client decide that they do, in fact, want the Agent to hold Open Houses or a Brokers Open.
Listing in the MLS
In the Remarks section of the MLS listing, Agents will request that Buyer Agent and his/her clients follow the protocol they’ll see upon entering the home. Buyer Agents are requested that they refrain from showing the home if the Agent/Clients are sick with a cough or sneezing.
Showings, Open Houses or Brokers Open
The Protocol Station will be a permanent fixture at the entrance to the home during the listing. Sellers will be asked to participate by helping keep the Protocol Station adequately stocked at all time with the supplies referenced below. Consider hosting a virtual showing. Set up the “Protocol Station” at the entrance to the home with: Hand sanitizer; Alternative: hand soap, paper towels and a wastebasket readily available at the kitchen sink. Gloves; Tissues; Guest Log requesting/containing; Agent name; Agent Brokerage; Question: “Guest protocol followed? Y/N”; Shoe covers; Instruction for Agent/guests to, upon entering the home, make use of the items set out at the Protocol Station and complete the Guest Log.
Limit the number of guests for open houses and Brokers open.
The number of guests allowed in at one time will be in the Agent’s discretion, keeping in mind that the idea is to practice Social Distancing and avoid individuals congregating in any one location. Consider hosting a virtual open house.

©2020 Affiliated Consumer Services, Inc. All rights reserved.

CENTURY 21® and the CENTURY 21 logo are registered service marks owned by Century 21 Real Estate LLC. Affiliated Consumer Services, Inc. fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. Any services or products provided by independently owned and operated franchisees are not provided by, affiliated with or related to Century 21 Real Estate LLC nor any of its affiliated companies.

All properties marked with the Realcomp IDX logo provided courtesy of Realcomp. Copyright 2020 Realcomp II Ltd. Shareholders 
Based on information submitted to the MRED as of 2020. All data is obtained from various sources and has not been, and will not be, verified by broker or MRED. MRED supplied Open House information is subject to change without notice. All information should be independently reviewed and verified for accuracy. Properties may or may not be listed by the office or agent presenting the information.
Copyright, Southeast Minnesota Association of REALTORS®. All rights reserved.
Data courtesy of the Ann Arbor Area Board of REALTORS®.
Copyright 2020 WIREX. All rights reserved.
Listing data provided by Indiana Regional Multiple Listing Service
IDX information is provided exclusively for consumers' personal, non-commercial user and my not be used for any purpose other that to identify prospective properties consumers my be interested in purchasing.  Data is deemed reliable but is not guaranteed accurate by the MLS.
Listing data courtesy of the Multiple Listing Service of the Greater Northwest Indiana Association of REALTORS®
Listing data Copyright 2020, My Florida Regional MLS DBA Stellar MLS, Inc.
Listing data courtesy of REALTOR® Association of Northwestern Illinois, Copyright 2020.

All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither broker(s), agent(s) shall be responsible for any typographical errors, misinformation or misprints, and shall be held totally harmless.